Sarte Leather

Privacy Policy

Last Updated: September 13, 2026

At SARTE, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit or use our website, place an order, contact us, subscribe to our communications, submit a review, or otherwise interact with SARTE.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About SARTE

SARTE is an online store offering leather products and related products to customers.

For the purposes of this Privacy Policy, SARTE is responsible for the personal information collected through our website and related services.

Website: SarteLeather.com
Business Name: Sarte Leather
Email: info@sarteleather.com
Phone: [YOUR PHONE NUMBER]

2. Information We Collect

We may collect different types of information depending on how you interact with our website.

A. Information You Provide Directly

When you place an order, create an account, contact us, subscribe to our newsletter, leave a review, or otherwise interact with SARTE, we may collect:

  • Full name
  • Email address
  • Phone/mobile number
  • Shipping address
  • Billing address, where applicable
  • City
  • Province/state
  • Country
  • Postal/ZIP code
  • Order information
  • Product preferences
  • Customer service communications
  • Reviews and feedback
  • Other information you voluntarily provide to us

We only collect information that is reasonably necessary to provide our products and services and operate our business.

B. Order and Transaction Information

When you place an order through our website, we may collect information relating to your purchase, including:

  • Order number
  • Products ordered
  • Product quantities
  • Product prices
  • Discounts or promotional offers
  • Shipping information
  • Billing information, where applicable
  • Payment method
  • Payment status
  • Delivery information
  • Returns, exchanges, and refunds
  • Communications regarding your order

Cash on Delivery (COD)

SARTE currently accepts Cash on Delivery (COD) as its payment method.

When you place an order, you are not required to provide credit card, debit card, bank account, or other online payment information through our website.

Payment is made in cash directly to the delivery person when your order is delivered.

SARTE does not currently process or store credit card or debit card information because online card payments are not offered through our website.

We may share necessary order information with our shipping and logistics partners so that they can deliver your order and collect the applicable payment upon delivery.

3. Payment Information

SARTE currently accepts Cash on Delivery (COD) only.

We do not currently offer online credit card, debit card, bank transfer, or other electronic payment options through our website.

For COD orders, we may collect information such as:

  • Order amount
  • Payment method
  • Payment status
  • Order number
  • Delivery information
  • Return or refund information

Payment is collected by the delivery person when your order is delivered.

SARTE does not collect or store credit card, debit card, bank account, or other online payment details through our website.

4. Information Collected Automatically

When you visit our website, certain technical information may be automatically collected.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Pages visited
  • Products viewed
  • Search queries
  • Referring website
  • Date and time of visits
  • Approximate location based on IP address
  • Website interactions
  • Shopping cart activity
  • Technical information about your device

We may use this information to operate, secure, analyze, and improve our website.

5. Cookies and Similar Technologies

SARTE may use cookies, pixels, tags, scripts, and similar technologies.

Cookies are small files stored on your device that help websites remember information and provide certain functionality.

We may use cookies to:

  • Keep products in your shopping cart
  • Remember your preferences
  • Maintain website functionality
  • Understand how visitors use our website
  • Improve website performance
  • Analyze website traffic
  • Personalize website content
  • Measure advertising effectiveness
  • Prevent fraud and abuse
  • Improve your shopping experience

Some cookies may be provided by third-party services that we use.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

6. How We Use Your Information

We may use your personal information for the following purposes.

To Process and Fulfill Orders

We use your information to:

  • Process your order
  • Confirm your order
  • Prepare your products
  • Arrange delivery
  • Deliver your order
  • Provide order updates
  • Process returns
  • Process exchanges
  • Process refunds where applicable

To Provide Customer Support

We may use your information to:

  • Respond to questions
  • Assist with orders
  • Handle complaints
  • Resolve problems
  • Provide after-sales support
  • Communicate with you about your order

To Operate Our Website

We may use information to:

  • Maintain our website
  • Improve website functionality
  • Monitor website performance
  • Fix technical problems
  • Protect our website
  • Prevent fraudulent or abusive activity

To Improve Our Products and Services

We may analyze customer interactions and purchasing activity to understand customer needs and improve our products, services, website, and shopping experience.

For Marketing

Where permitted by applicable law, we may use your information to send you:

  • New product announcements
  • New collection announcements
  • Special offers
  • Discounts
  • Promotions
  • Newsletters
  • Other SARTE marketing communications

You may unsubscribe from marketing communications at any time.

7. Legal Bases for Processing

Depending on applicable law, we may process your personal information based on one or more of the following:

  • Performing a contract with you, such as fulfilling an order
  • Your consent
  • Complying with legal obligations
  • Protecting our legitimate business interests
  • Preventing fraud or security threats
  • Providing services you have requested
  • Other lawful purposes permitted by applicable law

Where consent is required, we will obtain consent as required by applicable law.

8. How We Share Your Information

We do not sell your personal information for money.

However, we may share necessary information with trusted third parties when reasonably required to operate SARTE and fulfill your orders.

Shopify

Our online store is hosted and powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate our website, manage products and orders, maintain customer information, and provide ecommerce functionality.

Shopify may process personal information in accordance with its own privacy policy and applicable laws.

Delivery and Logistics Providers

We may share necessary information with delivery and logistics companies to fulfill your order.

This may include:

  • Name
  • Phone number
  • Shipping address
  • Order number
  • Order details
  • Order amount
  • Delivery instructions

This information is provided so that your order can be delivered and, where applicable, the COD payment can be collected.

Technology and Service Providers

We may use third-party service providers for:

  • Website functionality
  • Website analytics
  • Email communications
  • Customer support
  • Marketing
  • Security
  • Fraud prevention
  • Data storage

These providers may process information on our behalf.

Legal and Regulatory Authorities

We may disclose personal information when reasonably necessary to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect our legal rights
  • Protect customers or other individuals
  • Investigate fraud
  • Prevent security threats
  • Enforce our policies and agreements

9. International Data Transfers

Some of the service providers we use, including Shopify and other technology providers, may operate in countries outside your country of residence.

As a result, your personal information may be processed or stored in another country.

Where required by applicable law, we will take reasonable steps to ensure that personal information transferred internationally receives appropriate protection.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Unauthorized disclosure
  • Alteration
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

  • Processing orders
  • Customer service
  • Business records
  • Returns and refunds
  • Resolving disputes
  • Preventing fraud
  • Complying with legal requirements
  • Enforcing our agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where applicable
  • Request a copy of certain information
  • Opt out of marketing communications

To exercise an applicable privacy right, contact us using the contact details provided below.

We may need to verify your identity or request before processing certain requests to protect your information.

Your rights may be limited in certain circumstances by applicable law.

13. Marketing Communications

If you subscribe to SARTE marketing communications, we may contact you about:

  • New products
  • New collections
  • Discounts
  • Promotions
  • Special offers
  • Events
  • Company news

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our marketing messages or by contacting us.

Even if you unsubscribe from marketing communications, we may still send essential transactional messages, including:

  • Order confirmations
  • Order updates
  • Shipping notifications
  • Delivery information
  • Return or refund communications
  • Important service messages

14. Third-Party Links

Our website may contain links to third-party websites, applications, social-media platforms, or other services.

SARTE is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Social Media

SARTE may operate social-media pages or accounts.

If you interact with SARTE through social-media platforms, those platforms may collect and process information about you according to their own privacy policies.

We may receive information that you choose to provide or make available through those platforms.

16. Children's Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

We do not knowingly request personal information from children for purposes prohibited by applicable law.

If you believe that a child has provided personal information to SARTE, please contact us so that we can take appropriate action.

17. Fraud Prevention and Security

We may process personal information to detect, investigate, and prevent:

  • Fraud
  • Fake orders
  • Unauthorized activity
  • Abuse of promotions
  • Website misuse
  • Security incidents
  • Other unlawful activity

We may share relevant information with service providers, delivery providers, security providers, or authorities when reasonably necessary for these purposes.

18. Reviews, and User-Generated Content

If you submit a:

  • Product review
  • Comment
  • Photo
  • Video
  • Testimonial
  • Other content

to SARTE, you understand that the content may be displayed publicly if you submit it for public display.

Please do not submit personal information that you do not want to be publicly displayed.

19. Accuracy of Your Information

You are responsible for providing accurate information when placing an order or communicating with SARTE.

If you believe that the personal information we hold about you is inaccurate or incomplete, you may contact us and request that it be corrected.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made because of:

  • Changes to our business
  • Changes to our website
  • Changes to our products or services
  • Changes to our service providers
  • Changes in applicable laws
  • Changes to our privacy practices

When we update this policy, we will change the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

21. Shopify

Our online store is powered by Shopify. Shopify provides the ecommerce platform and infrastructure used to operate our website and process orders.

Shopify may process personal information in connection with the services it provides to SARTE.

You can review Shopify's privacy practices through Shopify's Privacy Policy.

22. Acceptance of This Privacy Policy

By accessing or using the SARTE website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website.